Easter Super Bundle Sale

FAQ

• Is it safe to purchase product via your website?

  Yes, it is 100% secure to do business with us. It has enabled HTTPs and SSL encryption to protect your security on the site. The Payment platform we utilize is Verifone, one of most trusted ecommerce companies in the world. The order of your private information, such as credit card number, addresses and so on will never be disclosed without your specific permission.

• What’s the difference between the Yearly and Lifetime license?

  The Yearly License provides access to Macxvideo AI, MacX DVD Ripper Pro, and MacX Mediatrans for 1 year on up to 3 computers, including all updates released during the subscription period.
  The Lifetime License provides permanent access to all the bundle software on 1 computer, including free lifetime updates for the purchased version and all future versions.

• What license types and support are included for the bonus gifts?

  Bonus gifts may include either a 6-Month License or a Full License. A 6-Month License must be activated before the activation deadline and provides full, unrestricted access for 6 months, while a Full License offers lifetime access to the current version with all features unlocked, though future upgrades may not be included. Support for each product is provided by its respective developer, and activation instructions will be included after your purchase.

• Does the price include tax?

  Because sales tax rates vary by countries/locations, the products listed on our website are quoted with tax excluded. A sales tax may be applied based on your local taxation law. You are able to find how much tax you will be charged for a specific order in the shopping cart. The tax you pay will be collected and handled by our payment processor and then passed on to the relevant government.

• What payment methods do you accept?

  We accept several types of payment: Credit Card, Bank/Wire Transfer, Check/Money Order, Fax, etc.

• When and how can I get the program I ordered?

  Once you complete the online order, you were supposed to receive an email with the order information and license code from our payment processor Verifone. Please allow a few minutes for the auto-generated license message to reach your inbox. Check the spam folder if you could not find the license retrieval email. However, there is possibility that your email service provider rejects emails from unknown senders. Please feel free to contact us if you do not get the email after 30 minutes.

• What's your refund policy?

  Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. One business day reply is guaranteed.