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[Updated] DownloadHelper Not Working? Fix it Right Now!

When people find them keeping stopping and starting an online video clip to wait for the buffering, many of them will turn to DownloadHelper for help. The Firefox YouTube video downloader is an add-on designed to capture video, audio, and image files from many sites. This online video downloader supports almost all the websites and is effective, popular and downloadable for free.

However, a quick search of the technical forums indicates that not all users are happy with the plug-in. Actually, many users are complaining about video Download Helper not working problems. If you also suffer from DownloadHelper problems, check the tips and solution to DownloadHelper not downloading and learn the top DownloadHelper alternative below.

How to Fix Download Helper Not Working Problem?

Seeking for once-and-for-all solution to fix Video DownloadHelper is not working problem? The top alternative to DownloadHelper MacX YouTube Downloader provides the best solutions to "DownloadHelper won't work" problem as it can free download videos, music, Hollywood/Bollywood movies in 4K Ultra HD, 1080P, 720P formatted by MP4, MKV, AVI, FLV, H264, H265, etc. from 1000+ video sharing sites, including Facebook, Metacafe, Vimeo, Instagram, Dailymotion, PopcornFlix, etc.

DownloadHelper Not Working Tips and Solutions

1. DownloadHelper YouTube Problem - Important news

I have been using the Firefox add-on to download online videos for years with no problem. But recently, I noticed that Download Helper stopped working with YouTube. The downloading process will show up, but comes up '0 bytes' for every type of video. I tried every workarounds found online but the Firefox YouTube video downloader problem with YouTube still exists. This is both awkward and very frustrating for me. Any help for this?

The YT video not downloading error occurs in various tools, menifasting errors such as "Can't parse this link. Please send it to our support and we'll check it", "This site is unsupported", and more. But you can try MacX YouTube Downloader to fix the error.

2. DownloadHelper 7.0.0 Not Working

Why the V.7.0.0 is not detecting videos, it can't download video on my firefox browser any more? I don't adjust any settings on firefox. It just finishes the update. Is this related to firefox updates? Any advice?

Solution: Update to 7.1.0

Yes. It's related to firefox updates, which requires you to update the FireFox addon from 7.0.0 to 7.1.0 at the same time. After the update is over, try again to test if it can download video on firefox now.

3. Download Helper Not Working in Firefox

I'm bumping up DownloadHelper Firefox not working problem after most recent update. It doesn't seem to be quite working properly with the new version of Firefox. Whenever I try to download a video, the Downloads window immediately closes and no file appears in the window. I have cleared cache and cookies and re-install the helper but get no luck. Why is Download Helper not working in Firefox? How to stop DownloadHelper is not working problem?

Solution: Reinstall Firefox

As a free add-on for Firefox, users may get DownloadHelper Firefox not working in some cases. There are many reasons responsible for this situation, but the most common root lies in the Firefox version. If DownloadHelper does not work properly with the new version of Firefox, try to overwrite the current version with an older version. Or you can still use the latest Firefox and disable the auto-addon-update feature of it at the same time. Go to Tools > Add-ons > Tools for All Add-ons and close Automatic Updates.

4. DownloadHelper Not Working in Other Browsers

I used to download online videos with Firefox plug-in. But now I am using Chrome as may primary browser and find Download Helper not working in browsers other than Firefox. That forces me to open Firefox every time I need to download a video from some site. Is it possible to solve the situation or any alternative to DownloadHelper for Good Chrome?

Solution: Find A Downloadhelper Alternative

DownloadHelper is an add-on built in Firefox, which means it's not available for any other web browsers. In fact, there is no similar plug-ins or add-ons for Internet Explorer, Google Chrome, Opera, and Safari. If you want to download online videos easily, stick with Firefox. Or you will need to find an alternative to DownloadHelper.

Other Tips to Get DownloadHelper Problems Fixed

1. Restart Firefox or Computer

Every time when you meet with program stop working problem, the very first thing is try to restart that program or computer. To fix DownloadHelper does not work problem, no exception. This works in many cases, give it a shot.

2. Make Sure Download Helper Stopped Working Is True

If you happen to have trouble with MP4 or other format video download, do not rush to blame it. That's to say, the reason responsible for DownloadHelper not downloading may not lies in the addon, but other factors. For example, if the video sharing site has no video available in MP4, then you can't get video downloaded in MP4 naturally. So make sure it's a DownloadHelper problem before hitting the forum for help. If you are badly in need of a certain format that a site doesn't provide, you'd better find a proper video downloader and converter.

Fix Download Helper Not Working Problem Once-for-all with DownloadHelper Alternative

Scratching your head figuring out the reason why is Download Helper not working, there is actually a option to fix the DownloadHelper not detecting/showing/downloading problems for good and all. Yes, rather than bother with problems of this or that kind, why not switch to a more reliable alternative to DownloadHelper? To that end, this MacX YouTube Downloaderstands out to take that responsibility. 

This free and professional Fireforx add-on alternative comes with a better performance to free download online videos, MP3 music from 1000+ sites, including Facebook, Vimeo, Dailymotion and many more. It supports free downloading videos of different resolution and format, be it MP4, WebM, FLV, HD 720p, 1080p and even 4k UHD 2160p in fast speed and high quality. It's compatible with all the browsers like Internet Explorer, Firefox, Safari etc. Therefore you no longer need to struggle with DownloadHelper not downloading.

Best Download Helper Alternative Comparison with DownloadHelper

MacX YouTube Downloader DownloadHelper


Easily download online videos from 1000+ online sites.
Easy to operate, fast speed (within 30 seconds) and no quality loss.
Supports all the web browsers and almost all the video formats HD, 4K.
Supports playback with the built-in player while downloading.

Free available for the most commonly used Mozilla Firefox.
Lightweight, easy to use and operate.
Download videos from almost all major video websites without reduction in quality.


A little bit bored interface.
Not more known yet.

Only Mozilla Firefox supported and no other browser and Download Helper stopped working in certain cases.
Effect on bandwidth and considerably slowed down the operation as well as browser response.
Firefox has to hang if multiple videos are simultaneously queued for download.
Firefox may crash when watching videos in full screen mode.

Guide on the Top Solution to DownloadHelper Not Working

Step 1: Free download this top Video DownloadHelper alternative on your Mac (Yosemite) and launch it. Copy and paste the URL of the online video for download. Then click "analyze" to load the video details. Or click "paste & analyze" button to automatically detect the video clips opened in browse.

Step 2: Choose video format, resolution and file size you want. You can easily download any hot music videos, mp3 songs, movies, trailers etc in MP4, FLV, 3GP or WebM format.

Step 3: Specify output folder on your computer to save the output files.

Step 4: Click "Download Now" to start to download any hot videos you like free from Facebook, Vimeo, Dailymotion etc.

Best Way to Solve DownloadHelper Problems


1. This alternative to DownloadHelper gives you the capability to automatically transfer the output MP4 videos to iTunes Library for further playback on iPhone, iPad, iPod or any other further use.

2. If you would like to download online videos to more output formats like MP4, MOV, FLV, AVI, MKV, WMV or directly to mobile devices iPhone, iPad, iPad, Samsung, HTC, etc, the advanced version MacX Video Converter Pro is exactly the professional application you can rely on to get the job done on Mac smooth and fast.

Notice: MacXDVD Software doesn't advocate any reproduce, distribute, transmit, broadcast or sell any content for any other purposes without prior written permission of YouTube or the respective licensors of the content. Please refer to YouTube terms of service before doing so.

Notice: MacXDVD Software doesn't advocate any reproduce, distribute, transmit, broadcast or sell any content for any other purposes without prior written permission of YouTube or the respective licensors of the content. Please refer to YouTube terms of service before doing so.