Each time a new Mac operating system updates, a plethora of Mac users would rush to download and install the macOS. There is no exception for macOS Ventura, which will be released as a free upgrade for users. It features with many significant changes in Ventura, including Stage Manager for organizing apps, Continuity Camera to use your iPhone as a webcam, etc.
Many users reported that macOS 13 Ventura download stuck, installation failed, an error occurred while installing this update, installation stuck on grey/space screen or failed issue when they attempt to get it upgraded. Concerning such miscellaneous macOS Ventura update stuck issues, this article covers a collection of macOS 13 Ventura update failed problems and solutions.
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Causes of macOS Ventura Update Failure
There are quite a few reasons why the macOS Ventura update failed. Figuring out the reasons can help you find a clue on how to fix the macOS Ventura update failure. Main possible causes are listed below. If you already know the cause, scroll down to learn more about common macOS 13 Ventura update stuck symptoms & solutions.
- You Mac computer is not compatible with macOS Ventura.
- There's no enough free space on your boot disk.
- The Apple's server is down currently.
- Your internet connection is not stable.
- The macOS Ventura installer file is corrupted.
What Should You Do Before Upgrading to macOS 13 Ventura?
Although the every new macOS upgrade comes with certain exciting features, you need to know if your Mac computer can safely be updated (take Ventura as an example). If you pay no attention to the details, macOS Ventura update problems come with you for sure, probably your Mac update stuck or Mac failed update won't boot. Here are some of the things that you should look for before you upgrade to the new update.
- Check compatibility. macOS Ventura requires any of the following Mac models: 2017 MacBook and later, 2017 MacBook Pro and later, 2017 iMac Pro and later, 2018 MacBook Air and later, 2018 Mac mini and later, 2019 Mac Pro and later, 2022 Mac Studio. You Mac should be produced in 2017 or later.
- Check minimum software and hardware requirements. As the Ventura installer takes up around 12GB, it requires at least 35.5GB of storage space to perform the Ventura upgrade, 44.5GB from an earlier release.
- Backup your Mac. To avoid any possible macOS Ventura update problems, making a backup of your Mac comes essential. You can backup Mac with Time Backup Machine, iCloud, iTunes, or any other third-party Mac backup tools like MacX MediaTrans.
- Ensure good internet connection. Since the macOS 13 Ventura installer takes around 12GB, stable Internet connection is need for smooth download and installation.
- Use the correct Login password. Make sure you remember your system password to verify with Apple ID.
Common macOS 13 Ventura Update Stuck Symptoms & Solutions
1. Ventura 13 Update Download Stuck
As you attempt to download macOS 13 Ventura installer, you may be noticed that "Installation requires downloading important content. That content can't be downloaded at this time. Try again later.", or "An error has occurred." Ventura download times are slow this year and are always failing. It's exceedingly annoying, but there is no way to bypass this step for macOS update.
Usually Mac update download failed error is originated that you download the package from somewhere other than Mac App Store or you just downloaded the Beta version. So you need to go to Mac App Store and download the official macOS Ventura instead to fix it. Overloaded Apple's server is also a main cause. Learn the right way to update to Ventura >>
2. macOS 13 Ventura Installation Failed, An Error Occurred
Installation failed, an error occurred while installing this update while upgrading to Ventura. It got to about 10% or halfway and failed, some users cannot even reconnect. Many users are getting the same error. The macOS Ventura installation failed error is properly caused by overloaded Apple's server, there are tons of users rushing to download now. You can check on the status on Apple's support system status page. Wait for a while and try again.
Apple resolved the issue, however, some users still get macOS Ventura installation stuck message. Read more: What to Do If macOS Ventura Installation Stuck/Frozen/Slow
3. Failed to Update macOS Owing to Insufficient Storage
In theory, Ventura update requires at least 2GB RAM and 14.3GB available storage. But in fact, you should have at least 26GB available for Ventura update. So if your Mac computer almost ran out of the storage space, your macOS update stuck at the beginning for sure. To make sure how much space your Mac has left, from the Apple menu, select About This Mac > More Info > Storage.
If your Mac update failed definitely owing to the storage space, the only thing you need to do is to free up the space on Mac. Just make it done by uninstalling unused applications and app caches, deleting old devices backups, deleting unnecessary media files from iTunes, emptying trash can, clearing temporary files, compressing large files to smaller size and so on.
4. macOS 13 Ventura Update Freezes on Firmware Confirmation
The inability to verify firmware error is the mainly reported macOS update problems. Many users said as they try to update to Ventura, the installer noticed that there is an error checking the firmware. Actually, it turns out to be a corrupted EFI partition. It's an MS-DOS formatted little slice that's needed when updating the computer firmware.
You can boot into rescue mode, checked the partitions with "diskutil list" and "verifydisk" (terminal), and fixed the EFI partition "diskutil repairdisk (your EFI disk/partition) ".
Also, make sure you're update the Ventura on an Apple SSD. If you replaced your internal Apple SSD with other drive or SSD, the Ventura update may get stuck. The Apple SSD is a must to update the EFI firmware for the update.
5. Ventura Update Installation Stuck with DiskManagement Error
After downloading the new macOS for my MacBook pro (mid-2012) with HDD, the computer restarted but continues to fail during the installation. The error I keep getting is . I completed a disk repair but no errors popped up there, so I assume nothing is wrong with the drive. I tried to reinstall macOS from recovery mode, but I continue getting this same error. Does anybody know how to fix this problem? - Apple Support
As the DiskManagement Error happens, you can try to fix it within the following steps: 1. Start in recovery with ALT+CMD+R > 2. Go to disk utility > 3. Convert the volume to APFS > 4. Restart the installation
6. Ventura Update Stuck on Gray Screen
It's not always a gray screen, as strange as that may sound. The "gray screen" problem can also manifest itself as a black screen, space screen with Apple logo, a spinning gear, a spinning globe, or a prohibitory sign. Mac update stuck on gray screen problem can occue right after you start or restart your Mac. It may be caused by a bad peripheral or peripheral cable, RAM issue, Drive issue or whatever.
Before you start to fix the macOS update stuck on gray screen problem, you need make sure what's the cause. Then you can disconnect all external peripherals, remove all but the minimum amount of RAM from your Mac, use Single-User mode to repair a Startup Drive. I think the problem will be fixed.
7. macOS Ventura Update Stuck with Black Screen
If your Mac's screen turns to be black during the macOS Ventura update process. Try to press and hold on the power button on your Mac for a few seconds until there's the Startup sound on your Mac. Download and install the macOS 13 Ventura again and use the following steps to avoid macOS Ventura update stuck with black screen.
- Open App Store on Mac, download the latest macOS Ventura update from App Store.
- Search for MacOS Ventura and tap the Download button.
- Enter your Apple ID and Password when it's required.
- Set up the file from the app folder and check for the installation.
If the macOS macOS Ventura update stuck issue persists, try to update macOS Ventura in safe mode that helps fix the startup disk issue. Safe mode will help delete cache files, font cache, and kernel cache. Here's how to put your Mac into safe mode.
- Turn off Mac by using the Power button.
- Press the Power button to start and press and hold the shift key.
- You should see the safe mode at the top right corner on the login screen.
- Install macOS Ventura again. After installation, restart your Mac computer. Safe mode will exit automatically after restart.
8. macOS Ventura Won't Boot
After the macOS macOS Ventura update, your Mac won't boot. The issue can be caused by display problems. Here are multiple things you can do to fix macOS Ventura update not booting error.
- Check your display setup.
- Try another different display.
- Check if your monitor is plugged in and turned on.
After you have fixed the macOS Ventura update stuck problem, you can enjoy the salient new features of Ventura. But at the same time, some new troubles might trouble you as well, such as like macOS Ventura running slow, some apps get damaged or non-Apple Apps cannot be opened, Safari crashed, Mac gets overheated, or the Ventura keeps logging you out etc. So think twice before you upgrade to macOS Ventura, and if you encounter any Ventura update problems, pick the macOS update problems and fixes as a reference.
Make A Backup of Your Mac Before Update
MacX MediaTrans, a bi-directional backup tool for iOS and macOS, lets you transfer Mac files, like video, photos, music files, iTunes purchases, podcast, ringtone etc. so as to make a backup of Mac data and free up more space on MacBook/iMac.
The downloads above are for Windows and Mac only. If you are a mobile user, please click here.