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[Fixed] External DVD Player Not Working/Showing up on Mac

Every now and then, there are users reporting that their external DVD player is not working on MacBooks, MacBook Pros, or Macs (including M1 Macs), not to mention playing a movie or burning a DVD. Sometimes, the external DVD player is not recognized by Mac with error like "Connect Apple USB SuperDrive to a USB port on this Mac.", while in some other cases, the external DVD drive is not showing up on Mac at all. The problem happens with Apple USB SuperDrive and external DVD drives from LG, Asus, Dell, Gotega, and many others. Anyway, how to get your external DVD player to work on Mac (Monterey incl.)? Keep reading.

Quick Fixes to Get the External DVD Drive Work on Mac

Before you get start with the other solutions in the post below, try the quick tips here to see if if fixes the external DVD player not working on Mac issues:

  • Upgrade your macOS to the latest system Monterey.
  • Remove the power cord from the drive and plug it back in.
  • Check if the external DVD drive is connected properly to the Mac.
  • Unplug the DVD player and restart your Mac. Then try again.
  • If you're using an old DVD-Rom disk, the Mac external DVD drive may not work with it.
  • Check if there is a hardware issue with the external DVD player, the cable, or the drive port.
  • If you're using an external DVD player from a third party like LG, Sony, Samsung, Asus, etc., please verify the DVD player supports macOS Monterey.

Play DVDs on Mac without SuperDrive/External Drives

DVD playback errors happen from now and then using an external DVD players on Mac without giving a reason. To avoid errors in the future, you can convert the DVD to play on Mac without external DVD drives anymore. MacX DVD Ripper Pro can help copy DVD to ISO, DVD Folder, MKV with all extras, subtitles and audio tracks, and rip any DVDs to MOV, MP4, HEVC, QT, M4V for playing on Mac, iPhone, iPad, Apple TV, Android, etc. Freely watch DVDs on Mac without using a disc drive.

How to Fix External DVD Player Not Working on Mac Issues

1. Open DVD Player using Rosetta

There are many users experiencing the external DVD player not showing up errors on macOS Monterey & Apple Silicon M1 Mac. Affected users have shared a solution on Twitter – open the DVD player using Rosetta. If you can’t open your external DVD drive on Mac, follow the steps below:

  1. If "DVD Player" is running, choose the window, and type ⌘+Q
  2. On Finder, type Shift+⌘+G
  3. Then type "/System/Library/CoreServices/Applications/" and click "Go".
  4. Next, choose "DVD Player" and then type ⌘+I
  5. Check "Open using Rosetta" and type ⌘+W
  6. Add "DVD Player" to "Dock" by drag-and-drop
  7. Open "DVD Player"
  8. Insert a DVD in a disc drive, and play a DVD

2. Check your preferences

When the external DVD drive is not showing up on your Mac, make sure you have set the preferences correctly. A DVD will not show up on the Finder unless you enable the setting in Finder to show it. Try the following steps to change these preferences:

  • Click the Finder icon in the Dock, then choose Finder.
  • From the Finder menu, click Finder and choose the Preferences menu item. 
  • Choose Preferences > under the General section, make sure you have set it to show the external disks and DVDs.
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3. Reset the SMC of your Mac

In many cases, the external DVD player is not showing up or not recognized by Mac because it doesn’t get enough power. So you’re suggested to reset the SMC of the Mac. Resetting the SMC can solve various power/battery related issues and other common problems. Before you start, disconnect the external DVD drive and any other non-essential devices.

Also see: what to do if the external hard drive is not showing up on Mac

If your Mac has a removable battery:

  1. Shut down your Mac and disconnect it from all sources of power, including the battery.
  2. Hold the power button for 5 seconds.
  3. Reconnect your Mac to the power source and put the battery back in.
  4. Turn the Mac back on.

If your Mac has an unremovable battery:

  1. Shut down your Mac and disconnect it from the charger.
  2. Hold Shift + Control + Option + Power button for 10 seconds.
  3. Release the keys and reconnect the Mac with the power source.
  4. Turn the Mac back on.

4. Remove the DVD protections

Commercial DVDs are encoded with various copy protections like the region code. The Mac external DVD players from LG, Samsung, Asus, Dell, etc. are normally limited to 5 times of DVD region code changes. After 5 it's locked to the last region you set. For this reason, you may find some DVDs are not recognized by the external Mac DVD player. To get your external DVD player work on Mac, you can either:

  • Try the VLC player. It ignores region setting and doesn't mess with the DVD hardware's limit of 5 resets.
  • Try to remove the region code and other DVD protections using a DVD ripper like MacX DVD Ripper Pro. It will bypass region code, RCE, bad sector, RPC, etc. and convert DVDs to MP4, HEVC, h.264, MOV, M4V, MPEG, and more for Mac.

5. Try another adapter

Now you can't plug an external DVD player directly into the Mac as it now has the new Thunderbolt port. Instead, you need an adapter to connect the drive and the Mac. Therefore, that may cause the external DVD player not working on Mac problems. First, if the Apple USB SuperDrive is too old, it may not getting enough power from the USB port on modern Macs. Second, if your USB adopter is bus powered, you'd better try a self-powered adapter.

The external DVD player is still not recognized or showing up on Mac? Contact Apple Support or just email us >>
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