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DVD Player Encountered A System Error 69889 Fixed

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I tried playing a DVD using Mac DVD player application and got a black screen. It gave me a message saying DVD Player encountered a system error 69889. HELP!

Mac DVD player error 69889, not a very common Mac DVD player problem, has haunted a part of Mac users.  The error message pops up in the DVD reading or playback with a black screen after seconds of freezes. Unfortunately, both the error message text and code are too brief for users to identify which part of the system should be blamed for the error code 69889. In this post, we are going to dig into where things may go wrong and what to do to fix DVD error 69889.

DVD Player Error 69889

Reasons & Solutions:


Mac DVD Player Error 69889 issues are mainly caused by misconfigured system files due to incomplete installation & uninstall, installing new ones, accidentally deleting important files, virus or adware attack, improper computer shutdown, etc. The Mac DVD player will pop up 69889 Error when the computer's registry system overloads with too much data, or when certain system files become missing or damaged.


Fix 1: The settings of DVD Player application may go awry. Go to User Library > Application Support > DVD Player. Find the folder named Settings in the DVD Player folder. Then delete the Settings folder and restart the Mac computer. Or if you don't see it, go to DVD Player icon in application folder > File > Get Disc Info and then a window will pop up and you will see the Settings file > click Reveal button and find its location. Then delete it.

Fix 2: "DVD Player encountered a system error" can be caused by corrupted DVD Player preferences. Open the Finder > click Go in Finder's menu bar > Go to Folder. Type or copy paste "~/LIbrary/Preferences/com.apple.DVDPlayer.plist". Then delete the com.apple.DVDPlayer.plist file and play the DVD on Mac again.

You may also need: best external DVD drives for Mac

Reduce System Burden & Risks to Avoid Mac Error Code 69889 You need to digitize the DVD to get rid of the disc decoding.Easier & fast Solution

* If you still can't get rid of DVD Player encountered a system error 69889; or
* If you don't want to get DVD error 69889 due to the intensive decoding during the playback of some badly burned DVDs, strictly-protected discs, etc., you can:

Digitize the DVD into video files to trouble-free playback on Apple video players. For this task, MacX DVD Ripper Pro is your best choice.

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Step 1. Insert the DVD into the computer. Ignore the Apple DVD player error 69889 and open the program. Then click the Disc button and load the DVD.

Step 2. Once loaded, it will automatically detect the correct title of the DVD and then pop up a window asking you to select and output format. To play DVD on the Mac successfully, you can select General Profiles > convert DVD to MP4 or you can copy DVD to ISO to keep the original quality.

Step 3. Click Run to start the rip. Then you can import the DVD video to any player on Mac without problem.

Disclaimer: This post is to help users who encounter DVD Player encountered a system error 69889. It does not in any way advocate ripping a DVD for any commercial or other illegal use. Please consult the law in your country before you convert any disc.

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Bella Brown

Bella Brown has been a copywriter at Digiarty since 2009. Because of the occupational requirement and personal interest, Farrah has carried on broad and profound study and researches to multimedia related stuff, popular electronic devices and multimedia programs in the market.

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